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FAQs

How is reliability compared to tape backup?
Can I still use my tape backup?
How does restore work?
How do I get started?
Do I need to sign a contract?
How much does it cost?
How secure are the encrypted files?
Can I backup multiple computers and what operating systems are supported?
How long will my backups take?
Where will my files be stored?
How often will my computer be backed up?
Can I schedule the backup to run whenever I want?
How much data can I back up?
What happens if I have a transmission or modem connection failure during a backup?
Is there any charge for retrieval?
What if I lose my encryption key?

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Recovering from Data Loss

Companies who experience a computer outage lasting for more than 10 days will never fully recover financially, and 50 percent of those companies will be out of business within 5 years.


Cause of Data Loss:

  • Hardware failure 40%
  • Human error 29%
  • Software corruption 13%
  • Computer viruses 6%
  • Hardware destruction 3%
  • Laptop theft 9%